Head of Operations

Head of Operations – NW/ North Wales– Diagnostics

About the Company:

We are looking for a highly experienced Operations Manager with a history of managing cross functional teams to join a leading company and their expanding site in the Northwest/ North Wales area. This is a site-based role.

Responsibilities:

• Strategy development and execution.
• Oversee technical support for manufacturing.
• Build and develop a high-performing Operations team.
• Ensure full compliance with ISO 13485, FDA, MHRA, and support audits, inspections, and regulatory submissions.
• Lead and contribute to technical projects.
• Act as a key technical partner across Manufacturing, Quality, R&D, Supply Chain, and external stakeholders.
• Manage budgets, resources, and operational planning to maintain efficiency, quality, and delivery performance.
• Lead robust root cause investigations and ensure effective corrective and preventive actions.
• Champion a proactive Environmental, Health & Safety culture across the team.

Requirements:

• Degree in Life Sciences or related.
• Significant experience in diagnostics, biotechnology or biopharmaceutical manufacturing technical support.
• Experience managing multidisciplinary teams.
• A good knowledge of immunoassays.
• Experience in continuous improvement, process validation and technical transfer.